A customer support professional with experience handling high-volume email and phone support in e-commerce and technical support. I manage 150–230 customer inquiries daily, troubleshoot product issues, process orders, refunds, and returns, and consistently deliver clear, professional, and empathetic service. I’m a fast learner, detail-oriented, reliable, and comfortable using CRM platforms, Shopify, AI tools, and Google Workspace. I’m always eager to learn new systems and help businesses provide an excellent customer experience.
