Psychology graduate with experience in mental health clinical settings, healthcare administration, HR coordination, and medical billing support. Skilled in patient intake, appointment scheduling, and client communication via email and phone. Experienced in coordinating multi-provider schedules, handling confidential information, and supporting front desk and administrative operations in clinical and corporate environments.
Trained in medical billing processes including claims handling, insurance follow-ups, AR management, and denial resolution using EMR/EHR systems. HIPAA-trained with strong attention to detail, empathy, and ability to support healthcare teams in fast-paced settings.