Experienced professional with a versatile background as a general virtual assistant, senior operations supervisor, customer service representative, and sales associate. With over 10 years in the BPO industry, I have honed skills in phone operations, office administration, and team leadership. I am trained to handle diverse tasks, from answering incoming leads to coordinating administrative processes and ensuring seamless day-to-day operations. Known for delivering exceptional customer experiences and driving team performance through effective training and mentorship, I consistently ranked as a top-performing Inside Sales Representative and top booker throughout the year at my most recent company.
