I'm a Senior IT Operations Analyst specializing in managing and optimizing cloud infrastructures and hybrid environments. My expertise spans configuring and maintaining both Linux and Windows servers, leveraging virtualization technologies (VMware, Oracle VM VirtualBox, Azure, AWS, Nerdio), and automating processes with tools like Jenkins and Ansible. I excel in ITIL-based i-----------, change, and problem management, and I'm proficient in scripting with PowerShell and Bash to streamline operations. With strong skills in network administration, stakeholder engagement, and continuous process improvement, I drive operational excellence and ensure high-performing, secure IT environments.
