Introduction
Hi, I’m Danica De Guzman, a passionate and driven professional with a background in Business Administration and Legal Management. I earned my degree from Holy Angel University, where I developed my skills in strategic thinking, business operations, and legal studies. During my academic journey, I was a Dean’s Lister for two years and actively took on leadership roles, including serving as the CSC-SBA Councilor for Academics.
I worked as a Customer Service Associate at Dnata Inc., handling ticketing, refunds, and rescheduling for Etihad Airways. This role has strengthened my communication skills and ability to provide excellent customer service in a fast-paced environment. In addition to my professional experience, I have skills in content writing, research, and basic graphic design using tools like Canva and Adobe Illustrator. I’m also proficient in Filipino and English, with basic knowledge of Korean and Japanese.
I’m always eager to learn and grow, whether through workplace seminars on data privacy and leadership or by taking on new challenges that push me to improve. My goal is to apply my skills in a dynamic environment where I can contribute meaningfully while continuing to develop both personally and professionally.