A professional with 7 years of experience in dynamic and fast-paced work environments, known for adaptability, strong performance management, and a commitment to delivering excellent and positive client/member experiences.
• Prior authorization & referrals
• End-to-end intake process
• HIPAA Certified
• EMR/EHR
• Data entry
• Customer service
• Email and phone etiquette
• Proficiency in MS Office tools and Google Workspace
• Adaptability
• Strong work ethics