• Two and half year working remotely in the entertainment industry specializing in ticketing for live events like concerts, sports, theater and arts, podcasts and comedy shows as Inventory processing specialist ensuring that purchase tickets has been quality checked. Other duties include purchasing of tickets from Ticketmaster, Live Nation and AXS. Handling account password reset, Transferring of tickets, and fulfilling orders to ensure that customers receive their tickets on time and accurately.
• Eight years of solid work experience in BPO industry as Order Management Specialist using SAP (ERP) and Salesforce (CRM) and Customer service as Email & chat support.
• One and half year as virtual assistant (client coordinator) for a Canadian immigration consultancy company.
