I am a Virtual Assistant and Customer Support Professional with over 10 years of experience supporting B2B and B2C clients in fast-paced, high-volume environments. I have recent e-commerce support experience and am skilled in email and inbox management, calendar scheduling, CRM updates, lead generation, cold outreach, and documentation. I am experienced with tools such as Shopify, Gorgias, Slack, and various CRM and ticketing platforms. I am known for my strong communication skills, fast follow-through, attention to detail, and organized approach to completing tasks efficiently.
