A dedicated and detail-oriented Customer Service Professional with over 2 years of experience across business, retail, and healthcare sectors. Proven ability to handle high-pressure environments with strong communication, adaptability, and multitasking skills. Experienced in managing customer interactions through phone, email, and chat channels. Known for being a fast learner, hardworking, and meticulous in both customer-facing and back-office roles, including treasury and data encoding tasks. I also have knowledge in Gorgias, Zendesk, Amazon, and Shopify.