Hi! I’m Mark, a detail-oriented and tech-savvy professional with a strong background in IT support, customer care, and tech support. Over the past few years, I’ve built a solid foundation helping users resolve technical issues, manage systems, and deliver seamless digital experiences and now, I’m channeling those skills to support clients as a Virtual Assistant and Creative Partner. I can utilize tools that make businesses run smoother and look sharper:
Canva, Figma, Filmora, Capcut, and Premiere Pro – I use these to design eye-catching visuals, create promotional content, and enhance your brand’s online presence through polished graphics and engaging videos.
Salesforce and ServiceNow – With my IT service desk background, I can manage client data, track requests, and ensure tasks are handled efficiently through structured systems.
Microsoft Office and Google Workspace – I organize documents, spreadsheets, and presentations that help streamline operations and keep projects on track.
Front-End Development Tools - I’m familiar with website builders and can assist with updates, layout adjustments, and content optimization to keep your site professional and user-friendly.
Salesforce Admin certificate: -----------
