Customer support and healthcare administration professional with five years of customer
facing experience delivering exceptional service across healthcare, customer support, and
hospitality environments. Experienced in phone, email, and live chat support, appointment
scheduling, CRM and EMR documentation, and resolving customer concerns with
professionalism and empathy. Skilled at managing high-volume customer interactions,
collaborating with cross-functional teams, and providing accurate administrative support in
fast-paced environments.
