Experienced Customer Support Specialist | Real Estate & Healthcare | Social Media | Lead Generation
Hi! I'm a dedicated and reliable customer service professional with 4 years of work-from-home experience, supporting both real estate and healthcare accounts in the BPO industry.
In real estate, I’ve helped future tenants find new homes, communicated with property managers, handled maintenance requests and billing inquiries, and set appointments for virtual and in-person tours.
In healthcare, I’ve assisted patients with prescription refills, insurance claims, and general account support, always maintaining a friendly and professional tone across voice and email channels.
Aside from customer support, I also have experience in social media management, lead generation, basic sales, and I’m confident in using tools like CRMs, phone systems, and calendars.
I’m detail-oriented, proactive, and committed to delivering excellent service while helping businesses grow. Let’s connect and see how I can support your team!
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