I created engaging content, tracked performance metrics, and implemented strategies to grow followers and increase engagement. My ability to analyze trends and adapt content to target audiences allowed me to contribute to a high number of clicks a campain in social media engagement over the past year.
I work as a Customer Service Representative for almost 3 years, and had a very special contribution to my career was handling clients’ concern through chat support. As a chat advocate for an advertising account, I handle their campaign, check all settings in their account, monitor the performance of the campaign and improving it to make sure that the budget of the customer being invested in their campaign will not go to waste and will surely convert to sales
