A Tourism Management graduate with a passion for customer service, I started my career at Concentrix, honing skills in sales, communication, and problem-solving. At IGT Solutions, I learned to provide efficient, personalized solutions in a fast-paced environment. Most recently, at TELUS, I advanced from Customer Service Representative to Team Leader, where I led a team, tackled complex issues, and consistently delivered outstanding results. I’m eager to apply my customer service expertise and commitment to excellence in a role where I can drive both customer satisfaction and organizational growth.