Multifaceted Professional | Medical Virtual Assistant |Accounts Receivable Representative | Voice - Non-voice Customer Service
With a solid foundation in customer service and AR management, I bring an exceptional combination of problem-solving, flexibility, strong communication, and people-oriented abilities to any position I take on.
*Account Receivable Representative—At Harris Global (Healthcare Account), I specialized in reviewing denied claims, submitting medical records, drafting appeal letters to send to insurance companies, and conducting follow-ups.
* Account Receivable Representative - At PmaxGlobal (Healthcare Account), I reviewed surgical and non-surgical claims and solved denied claims reviewing medical records and submitting appeals to insurance.
* Customer Service Representative—At Teleperformance (Healthcare Account), I provided excellent customer service. I handled inbound and outbound calls, discussed customer concerns, and effectively provided possible solutions. I also handled escalated calls and provided efficient solutions.
I am pursuing an opportunity that will allow me to grow professionally while effectively utilizing my knowledge, talents, and skills on the job. I personally value communication, so let’s keep in touch!
