Running an e-commerce business is already demanding. You deserve a tea-----------mber who takes ownership, communicates well, and gets things done without constant hand-holding.
I help Shopify and e-commerce brands provide reliable customer support and keep day-to-day operations running smoothly, so founders can focus on growing their business instead of worrying about the inbox.
Over the past 5+ years, I've worked with international e-commerce brands handling customer support, Shopify operations, TikTok Shop, affiliate programs, creator outreach, dropshipping, community management, social media support, and administrative tasks.
My experience includes:
• Shopify Order Management
• Email, Live Chat & Social Media Support
• Gorgias, Re:amaze & Helpdesk Platforms
• Refunds, Returns & Shipping Resolution
• TikTok Shop Operations
• Affiliate Program Support
• Creator & Influencer Outreach
• Community Management
• Social Listening & Customer Insights
• Reporting & Administrative Support
I enjoy finding ways to make daily operations more organized and efficient. Whether it's improving workflows, spotting recurring customer concerns, or simply making sure tasks get done without constant follow-ups, I like being the kind of tea-----------mber clients can rely on.
I'm comfortable working independently, learning new systems quickly, and adapting to different workflows. I've worked with Shopify, Gorgias, Re:amaze, Zendesk, Freshdesk, Help Scout, Meta Business Suite, Google Workspace, TikTok Shop, Klaviyo, and other e-commerce tools.
If you're looking for someone dependable, proactive, and easy to work with, I'd love to be part of your team.genuinely enjoys supporting growing e-commerce brands, I'd love to connect.
