Results-driven Workforce Analyst, Sales, and Customer Support Specialist with a strong background in data-driven decision-making, performance optimization, and customer relationship management. Skilled in workforce planning, forecasting, and scheduling to enhance operational efficiency. Proven expertise in sales strategies, lead generation, and customer retention, combined with technical support proficiency to troubleshoot and resolve client issues effectively. Adept at using CRM tools, analytics, and problem-solving to drive business success and improve customer experiences.
