I have over eight years of experience in healthcare, both in clinical and virtual settings. As a Healthcare Virtual Assistant and Patient Care Advisor, I provided remote support by responding to patient inquiries, scheduling appointments, handling insurance and billing, and ensuring HIPAA compliance. Before that, I worked as a Staff Nurse in a hospital, where I provided direct patient care, administered medications, conducted assessments, and maintained accurate health records. I also have experience as a Cryo Therapist/Receptionist, where I assisted clients with therapy sessions, scheduled appointments, and ensured excellent customer service. My background has allowed me to develop strong patient care skills, adaptability, and the ability to manage both clinical and administrative tasks effectively.
