Dedicated and customer-focused professional with over a year of experience in the healthcare account as a Customer Service Representative. I thrive in fast-paced environments, effectively handling customer inquiries through inbound and outbound calls while ensuring accuracy in data entry and confidentiality in managing sensitive information. My strong communication skills, problem-solving abilities, and attention to detail enable me to build trust with clients and deliver high-quality service. I am passionate about contributing to a supportive and efficient team, where I can continue to grow and make a positive impact on customer experiences.