Experienced healthcare professional with over 8 years of experience supporting U.S. healthcare providers in prior authorization, insurance verification, appointment scheduling, and patient coordination. Skilled in navigating multiple payer portals, communicating with insurance companies, and ensuring timely approvals for medical services. Proficient in Athenahealth, eClinicalWorks, WellSky, Availity, NaviNet, UHC, Cigna, Aetna, and BCBS portals. Recognized for delivering accurate, efficient, and compassionate patient support while maintaining HIPAA compliance.