Results-driven e-commerce and customer service professional with 2+ years of experience managing returns, refunds, dispute resolution, and answering customer concerns with efficiency and professionalism. Skilled in product listings, pricing, and data accuracy, ensuring compliance with marketplace and government policies. Proven ability to coordinate with warehouse teams, monitor listings, and maintain a reliable online platform. Detail-oriented, adaptable, and committed to delivering high-quality support in fast-paced environments.
