I am a Registered Nurse, both in the Philippines and US. I have been in the BPO industry for 3 years and I was also an Operating Room Nurse for about 10 months. My work in the BPO industry are the the following: Medical Abstractor for 1.5 years, Medical Evidence Specialist and Symptoms Quality Assurance Nurse for 1.5 years. I am both experienced in back office and in voice accounts (warm calling and cold calling) and also rescheduling the clients in case they are not available.