Hi, I’m Kristhel, a versatile freelancer with a Bachelor’s Degree in Education and a strong background in teaching, customer service, and digital content management. I have one year of experience as an ESL teacher, where I developed excellent communication skills, created engaging lesson plans, and adapted my teaching methods to meet the needs of diverse learners. Helping students improve their English proficiency while building their confidence has been a rewarding part of my career.
In addition, I have six months of experience in the BPO industry as a customer service representative, which strengthened my problem-solving skills, attention to detail, and ability to work efficiently in fast-paced environments while delivering excellent client support.
Beyond teaching and customer service, I am skilled in editing videos and audio, managing content for social media platforms, and creating engaging posts that attract and retain audiences. I have experience organizing, publishing, and optimizing content to ensure consistency and quality across digital channels.
I am known for being reliable, adaptable, and easy to work with. I excel at multitasking, maintaining structured workflows, and supporting teams or individuals so they can focus on growth and creativity. With a strong dedication to continuous learning, I strive to bring value through clear communication, organization, and a solution-oriented approach in every project I take on.
