? Handling inquiries and booking requests from customers.
? Providing information about flights, hotels, car rentals, etc.
? Resolving customer complaints or issues related to travel arrangements.
? Utilizing GDS systems (Amadeus, Sabre, Farelogix, Mystifly, and Galileo) to search and book
flights.
? Handling complex itineraries and multi-city bookings.
? Offering recommendations for customers on the best routes, airlines, and travel options.
? Resolving booking issues and assisting customers with modifications or cancellations through
GDS.
