Hi! I’m
----------- -----------, a results-driven and reliable professional with over 9 years of experience in customer service, dispute resolution, logistics coordination, and administrative support for both local and international
----------- my most recent role with Drive Lah (Singapore & Australia), I managed insurance and post-booking claims, handled credit chargebacks, and provided multichannel customer support via chat,
email, and phone. I’m familiar with managing time-sensitive tasks, ensuring smooth communication with clients, and maintaining accuracy in reporting and documentation.I’m highly skilled in using tools such as:
???? Zendesk, Intercom, Aircall, Stripe, Microsoft Dynamics NAV, Sharetribe Flex, Google Workspace, Trello, Asana, and
Notion.My goal is to provide excellent support to help businesses run smoothly, resolve customer issues efficiently, and maintain positive client relationships. I take pride in being organized, proactive, and dependable qualities that help me thrive in remote work environments.If you’re looking for a Virtual Assistant or Customer Support Specialist who can work independently, adapt quickly, and deliver outstanding results, I’d love to be part of your team!
