Healthcare Virtual Assistant with 4+ years of experience supporting US-based healthcare accounts. Skilled in Prior authorization, patient coordination, and GLP-1 programs (semaglutide). Experienced in handling patient communication via calls, chat, and email, as well as coordinating with providers and pharmacies. Proficient in Cover-----------ds (CMM), EMR/EHR systems, and CRM tools. Reliable, detail-oriented, and committed to delivering excellent patient support.
