I am a business administration graduate with a major in financial management from Wesleyan University, Philippines. With experience in customer service, cashiering, and managerial roles, I started as a seasonal cashier at Metro Manila Shopping Mecca Corp. before moving on to PH Global Jet Express Inc., where I progressed from a customer service associate to a manager. Throughout my career, I have handled customer complaints, overseen multiple departments, trained new employees, and worked on improving operational efficiency. I am skilled in customer relationship management, conflict resolution, communication, and problem-solving. Fluent in both English and Filipino, I am dedicated to enhancing customer service experiences and streamlining business processes.
