Hi, I'm Ivy.
I've spent most of my career helping businesses stay organized and making sure things get done. Over the years, I've worked in customer service, operations, recruitment support, and administration, both locally and with Australian clients.
I enjoy being behind the scenes, keeping everything on track. Whether it's managing an inbox, coordinating schedules, organizing records, supporting recruitment, or solving day-to-day operational issues, I like finding practical ways to make work easier for the people I support.
I've also served as the COO of our family business, where I oversee daily operations, coordinate with suppliers and partners, support our team, and help improve processes as the business grows. That experience has taught me how important communication, follow-through, and attention to detail are.
Some of the tools I've worked with include Microsoft 365, Google Workspace, Slack, HubSpot, PandaDoc, Canva, CapCut, Xero, Jira, Confluence, Dialpad, and ATS platforms. I'm comfortable learning new systems and enjoy finding more efficient ways to get things done.
If you're looking for someone who's organized, dependable, and genuinely cares about doing good work, I'd love the opportunity to support your business.
