I have 5 years of experience supporting eCommerce businesses, with hands-on experience in customer service, Shopify operations, product management, and administrative support. I have helped online stores manage customer concerns, orders, refunds, chargebacks, supplier updates, and daily operations while also creating and maintaining Shopify product pages.
My Shopify experience includes building product listings from start to finish, importing supplier information using Poky, creating product descriptions, preparing images with AI tools, managing product variants, organizing collections and tags, updating product details, and performing quality checks before publishing. I am experienced in using tools such as Shopify, Google Sheets, Claude, ChatGPT, Gemini, and Magnific AI to improve workflows and maintain accurate product pages.
I also have experience with administrative tasks, reporting, SOP creation, process improvement, and coordinating with teams to resolve issues efficiently. My background across customer support and eCommerce operations has helped me develop strong attention to detail, problem-solving skills, and the ability to manage multiple tasks independently.
I am a reliable and adaptable professional who can support businesses by improving daily operations, maintaining high-quality product listings, and providing efficient solutions that help teams grow.
