Detail-oriented and versatile professional with extensive experience as an IT Business Analyst, Quality Assurance Specialist, and Educator. Demonstrated expertise in system analysis, software testing, service delivery, and program management. Proven leadership abilities as a Program Head and Discipline Officer, coupled with a solid background in information technology education. Adept at streamlining processes, enhancing productivity, and ensuring high-quality standards. Committed to continuous learning and professional development, backed by various certifications in SAP Business One, visual graphic design, and computer system servicing.
