Dedicated and detail-oriented healthcare support professional with over 7 years of hands-on experience in medical billing, DME/CPAP resupply coordination, insurance verification, and claims/denials management. Proven ability to manage patient orders and resolve complex billing issues using platforms like Brightree. Adept at handling insurance eligibility checks, prior authorizations, and appeals for Medicare and major private insurers such as UHC, Aetna, and BlueCross. Strong communication and customer service skills, with a track record of delivering efficient and compassionate support to patients and providers. Looking to contribute my expertise in a dynamic healthcare setting where accuracy, compliance, and patient satisfaction are key priorities.