I have a total of 4 years of working experience. I was an Amazon customer support agent for almost 2 years before I d----------- to leave the role to become a Verizon business account expert. After a year of handling Verizon business accounts, I d----------- to enhance my technical skills by partnering with Apple as a technical support agent. Throughout my working years, I was able to focus on my communication skills which allowed me to achieve milestones I never imagined reaching before. I am skilled in building connections, providing resolutions, and solving technical concerns. I am also capable of making interactions less transactional and can make customers feel like they're just talking to a friend over the phone. I am more than willing to learn new skills and aim to have a work-life balance. I hope I can be your next partner. Thank you so much!
