Hello! I'm Rolando O. Rosalada Jr., a dedicated Administrative Professional from Cagayan de Oro City, Philippines, with over four years of experience in government administration, customer service, data management, and office operations.
Currently, I serve as an Administrative Assistant IV (Frontliner) at the City Health Insurance Office, where I manage sensitive client records, process PhilHealth membership data, ensure compliance with data privacy regulations, and provide exceptional customer support. Previously, I worked as an Administrative Aide V, supporting COVID-19 vaccination operations through data encoding, records management, logistics coordination, and technical administrative support.
My professional strengths include:
• Administrative Support and Office Management
• Data Entry and Database Management
• Customer Service and Client Relations
• Records Management and Data Privacy Compliance
• Microsoft Office (Word, Excel)
• Email and Document Management
• Time Management and Organizational Skills
• Written and Verbal Communication
• Artificial Intelligence Applications for Productivity
I take pride in being highly organized, detail-oriented, dependable, and committed to maintaining confidentiality when handling sensitive information. My experience in public service has taught me the importance of professionalism, accuracy, and delivering quality results under pressure.
In addition to my administrative background, I continuously invest in professional development through training in Artificial Intelligence, Data Privacy Awareness, and Human Resource Management, allowing me to adapt to modern workplace technologies and evolving business needs.
If you're looking for a reliable administrative assistant, virtual assistant, data entry specialist, or customer support professional who can help keep your operations organized and efficient, I'd be happy to contribute to your team.
