Customer Service Representative with over 2 years of comprehensive experience in delivering exceptional customer support within the BPO industry. Skilled in communication, problem-solving , and service delivery with a notable ability for enhancing customer satisfaction. Successful transitioned from a
Customer Service Representative to an Associate Coach, then to a Mentor within Teleperformance, demonstrating a strong capacity for training and mentoring teams to advance service quality and operational eficiency. At JPMorgan Chase Co., excelled as a Credit Card Specialist, consistently surpassing performance metrics. Eager to leverage my expertise and dedication to customer excellence to contribute positively to any dynamic organization committed to outstanding customer service.
