I’m a results-oriented sales and appointment setting professional with over 12 years of experience across telecom and publishing industries. My expertise includes outbound prospecting, lead generation, and scheduling qualified appointments that convert into long-term clients. Throughout my career with companies such as Author Solutions, IBEX Global, Alorica, and Sutherland Global, I’ve consistently driven revenue by pitching services, upselling customized solutions, and closing contracts through persuasive presentations. Skilled at handling both inbound and outbound calls, I excel in building rapport, identifying customer needs, and managing pipelines to exceed sales targets. Bilingual in English and Spanish, I bring strong communication skills and a proven ability to deliver exceptional client engagement and business growth.