I have a year of experience as veterinary technician in a local Animal Hospital that caters both small animals and exotic pets. My responsibilities include triaging and endorsing patients to veterinarians, nursing confined animals, and processing diagnostic test. I also document and manage patient records digitally, receive patients, and process payments during emergency hours. I also assist with various medical procedures like surgeries together with direct client communications. Prior working in veterinary hospital, I have worked as a customer service representative supporting a US dental insurance account, handling claims and discussing benefits to service providers and policyholders. So With my combined skills in veterinary nursing and customer service, I’m confident I can provide exceptional support as your Virtual Assistant.