- Tech Support Representative for three different modalities specifically Calls, Chats and Emails. Familiar with CRM Tools
- Fraud Analyst conducts manual reviews and fraud checks on online transactions that failed to process through the system, determining whether the orders are from legitimate customers or fraudulent sources.
- Real Time Analyst: Part of workforce management responsible for monitoring real-time schedule adherence, reports running absenteeism and tardy
- A dedicated professional focused on building strong client relationships, ensuring satisfaction, and driving long-term success. Skilled in onboarding, support, and proactive engagement, with a passion for helping clients achieve their goals. Known for excellent communication, problem-solving, and a customer-first mindset that fosters trust and loyalty.
