With over 8 years of experience in customer support and more than 4 years in eCommerce — including 2 years focused on dropshipping — I specialize in helping online brands create smooth, engaging, and reliable customer experiences.I’ve supported global eCommerce operations, managed order fulfillment and customer inquiries, and helped improve satisfaction and retention through clear communication and efficient processes.Passionate about providing excellent service, I bring a blend of empathy, organization, and problem-solving to ensure every customer interaction strengthens the brand experience.
