Highly skilled IT Infrastructure Specialist with 6+ years of experience in managing and optimizing IT systems. Proven expertise in automation, system monitoring, and problem-solving, dedicated to ensuring smooth and efficient operations.
Key Skills:
-Automation: MS Power Automate, PowerShell scripting
-System Monitoring: SolarWinds, VROPS, NTT Portal, ServiceNow
-Server Administration: Windows Server (-----------), Citrix
-Cloud: Azure & AWS
-Other: MS Office, Jira, Confluence, etc.
Experience Highlights:
-Designed and implemented automation solutions to streamline processes and improve efficiency (MS Power Automate, runbook automation).
-Proficient in utilizing monitoring tools to proactively identify and resolve system issues, ensuring high availability and performance.
-Experienced in creating and managing IT infrastructure, including servers, Active Directory, and Citrix environments.
-Strong analytical and problem-solving skills, demonstrated by effectively diagnosing system performance problems and resolving major i-----------.
-Excellent communication and documentation skills, with experience in creating runbooks, checklists, and reports.
I am committed to providing reliable, efficient, and high-quality support to help your business achieve its goals. Available for both short-term projects and long-term engagements. Let's discuss how I can add value to your team!
