Results-driven IT professional with 8+ years of experience in software engineering, system development,
IT management, and technical support. Proven expertise in system maintenance, order management, and
automation tools, ensuring efficient business operations. Adept at troubleshooting, optimizing workflows,
and implementing IT solutions to enhance productivity. Skilled in SQL, PowerShell scripting, macro
automation, and ticketing systems. Strong background in customer and technical support, effectively
resolving complex IT issues in high-pressure environments.
