Hi! I am a dependable and detail-oriented Customer Support & Admin Specialist dedicated to helping busy entrepreneurs stay organized, efficient, and focused. I have nearly 10 years of customer service experience handling calls, emails, chats, and social media messaging.
Additionally, I completed training in Shopify Store Management, expanding my skills to support e-commerce businesses with store management, product listings, order fulfillment, and basic store optimization. I also have experience working as an email support specialist for Shopify stores, managing emails, Facebook/Instagram comments and messages, and communicating with creators for gifted collaborations.
What I can do for you:
- Email Management (Email Support Specialist)
- Social Media Customer Support (Facebook, Instagram)
- Document Preparation and Research (Google Docs, Sheets, Slides)
- Shopify Store Management (Customer support, Fulfillment status, Order changes)
Why Work With Me?
- With previous work experience with multi-national companies
- Reliable and professional; I value your time and business
- Excellent English communication skills (written and verbal)
- Tech-savvy and quick to learn new tools and systems
- Highly organized, proactive, and solution-oriented
- Can work independently with minimal supervision
Tools I’m familiar with:
- Google Workspace (Docs, Sheets, Calendar, Drive)
- Shopify Platform (basic store management and order fulfillment)
- Slack, Zoom, Microsoft Teams
- Asana, ClickUp
- Canva (for simple graphics and visual content)
- CRM Tools (Richpanel, etc.)
My mission:
To provide high-quality support that helps you save time, operate smoothly, and scale your business without the stress.
If you’re looking for a Virtual Assistant who is organized, committed, and ready to add value to your business — let’s connect!
I’m available for part-time or full-time opportunities.
