Hi, I’m Aron Yap from Cainta, Rizal. With over four years of experience in the BPO industry, I’ve built a solid background in customer service, sales, and mentoring. Recently, I’ve been applying these strengths to social media management and e-commerce support, focusing on content scheduling, algorithm trends, and audience engagement.
As a Social Media Manager, I ensure that posts are consistently scheduled, aligned with current trends, and optimized for platform algorithms. I’ve also supported e-commerce development by assisting customers throughout the buying journey, from product inquiries to checkout, helping boost conversion rates and customer satisfaction.