Detail-oriented and results-driven professional with a degree in Management Accounting and solid experience in customer service, email support, and CRM tools like Salesforce, Zendesk, and Freshdesk. I’ve worked with top BPOs companies, mastering customer retention, escalation handling, and quality assurance metrics (QA, CSAT, NPS). Skilled in data analysis, order processing, and back-office support—with a proven ability to resolve issues fast and exceed client expectations.
Ready to bring top-notch support, accuracy, and a customer-first mindset to your business.
