Perform virtual patient assessments and triage using established protocols.
Offer education and counseling to patients and families on treatment plans, medications, and follow-up care.
Coordinate with physicians, specialists, and other healthcare providers to ensure continuity of care.
Document all patient interactions and maintain accurate electronic health records (EHR).
Monitor and follow up with patients with chronic illnesses or post-discharge needs.
Handle patient inquiries and provide safe, evidence-based clinical guidance.
Participate in tea-----------etings, training, and quality improvement efforts.
