6+ Years Customer Service Representative | Healthcare and Telecommunication

I am a Customer Support and Front Desk Representative with over 6 years of experience in Healthcare and Telecommunication Industries.

Experienced in handling inbound and outbound calls, appointment scheduling, patient coordination, insurance verification, account management, customer support, billing, and retention. Worked with HealthNet (US Healthcare), Comcast/Xfinity (US Telecommunication), and a Canadian-based dental hygiene clinic.

Proficient in GoHighLevel for CRM, Microsoft Office and Google Workspace for admin task, Zoom and WhatsApp for communication and collaboration. Known for strong communication skills, professionalism, and the ability to deliver excellent customer service in fast-paced environments.

If you're looking for someone who is reliable, customer-focused, and comfortable speaking with clients and patients every day, I'd be happy to support your business.