Healthcare Virtual Assistant | Medical Billing | Insurance Verification | Revenue Cycle Management

Hi! I'm Rainniel, a Healthcare Virtual Assistant with over 4 years of experience supporting U.S. healthcare providers and health plan members in both BPO and remote environments.

I specialize in medical billing, insurance verification, prior authorizations, claims processing, accounts receivable (AR) follow-up, EOB/ERA review, payment posting, and revenue cycle management. Throughout my career, I've worked with Tebra, Kareo, Medisoft, Brightree, Availity, Zendesk, and GoHighLevel to help healthcare teams improve billing accuracy, reduce claim denials, and streamline reimbursement processes.

Some of my accomplishments include:
• Achieved a 95% clean claim rate through accurate claims processing and documentation.
• Reduced claim denials by 30% by identifying billing issues and implementing corrective actions.
• Managed 100+ AR cases weekly through payer follow-ups and EOB/ERA reviews.
• Handled 60+ daily healthcare inquiries while maintaining a 95% quality assurance score and HIPAA-compliant documentation.

I am detail-oriented, dependable, and committed to delivering accurate, timely, and professional support. I work well independently, communicate effectively with providers, patients, pharmacies, and insurance payers, and take pride in helping healthcare practices operate more efficiently.

If you're looking for a Healthcare Virtual Assistant with hands-on experience in medical billing, insurance verification, and revenue cycle management, I'd be happy to support your team.