Experienced Healthcare Virtual Assistant | Claims & Admin Support
I’m a detail-oriented and tech-savvy Healthcare VA with 4+ years of experience supporting U.S. healthcare providers. I specialize in medical billing, eligibility verification, prior authorizations, claims appeals, and insurance follow-ups, helping clinics stay on top of reimbursements and streamline back-office workflows.
Previously a Subject Matter Expert at Carelon Global Solutions, I led process improvements, coached new tea-----------mbers, and handled high-volume claims efficiently and accurately. I also bring strong administrative skills including calendar and inbox management, appointment scheduling, and professional patient communication (via chat, email, and phone).
Tools I use:
Microsoft Office (Word, Excel, Outlook)
Google Workspace
CRM & remote collaboration tools (Teams, Trello, Zoom,)
Core Strengths:? Insurance processing? HIPAA-compliant documentation? Calendar & email management? Patient communication & admin support? U.S. healthcare system familiarity? Fast learner, excellent English, and results-driven
I’m passionate about supporting mission-driven pediatric and wellness clinics where accuracy, compassion, and clear communication matter. I'm available for long-term, remote opportunities in a part-time or full-time capacity.