• Monitoring accounts to identify overdue payments
• Contacting debtors to inquire about their outstanding payments
• Negotiating repayment plans with debtors and help them develop budgets they can follow
• Receiving and post payments to accounts
• Investigating and resolving discrepancies in financial entries, documents, and reports
• Updating account status and database regularly
• Alerting superiors of debtors unwilling or unable to pay when necessary
• Complying with requirements when legal action is unavoidable
• Send Email and SMS to customers
