With over 17 years of experience in IT, I bring a strong foundation in IT administration, cybersecurity, and cloud engineering. I specialize in supporting and securing enterprise-level infrastructures across managed service providers, banks, retail, and shared services environments.
Cybersecurity & SOC Operations
Proficient in using and optimizing SIEM systems, firewalls, and intrusion detection systems
Experienced in monitoring logs and alerts to detect and mitigate security threats
Skilled in aligning security operations with industry regulations and company policies
Cloud & Infrastructure Management
Hands-on experience in AWS cloud environment setup and management
Designed and implemented infrastructure-wide monitoring solutions
Expertise in maintaining 24/7 server uptime, configuration, and installation
Core IT Capabilities
L2 & L3 Technical Support, i----------- escalation, and resolution
Server and network administration with focus on reliability and uptime
Project management for IT service deployments and upgrades
Strong background in IT security best practices and system hardening
Soft Skills & Tools
Leadership in technical teams and cross-functional collaboration
Effective communicator and critical thinker
Tools: AWS, SIEM platforms, endpoint protection systems, and enterprise network tools
