17+ years in customer service, including 11 years as a VA. Skilled in cold calling, lead follow-up, and CRM tools like GoHighLevel, FollowUp Boss, Mojo Dialer and a lot more. I handle calls, SMS, emails, create SOPs, and train peers. Detail-oriented, highly organized, and reliable with a top-tier setup (backup internet & power). Fast learner, team player, and outcome-focused—ready to deliver quality work with little to no supervision.
